Find quick answers to common questions about our services and how we can help you achieve your financial goals.
To open a trading account, Investors must submit KYC documents, complete relevant forms and agreements that outline terms of the trading relationship. After this process, investors can start trading with us.
Upon opening an account, you can place your order via email by sending your instructions to dealing@itrust.co.tz.
The amount of shares an investor can buy varies and is subject to the availability of shares and the investor's financial capacity. Different shares may have different pricing and minimum purchase requirements.
Regarding shares, your trade will be settled the third day after it has traded (T+3). Please note, a trade will settle on the next day if the settlement date falls on a weekend or public holiday.
Investing in the stock market carries inherent risks. Market fluctuations can affect the value of investments. We provide clients with comprehensive information and guidance to help you make informed decisions.
Owning shares offers several benefits including the potential for capital gains and dividend income. Additionally, shareholders often have voting rights in company decisions. Owning shares also means participating in the company's growth and success.
Our dealing team will send you a contract note to confirm the price and quantity at which the trade has been executed.
The process for receiving investment advice from iTrust Finance begins with a personal consultation to understand your financial goals, risk tolerance, and investment preferences. This initial discussion is followed by an in-depth analysis of your financial situation and the creation of a customized investment strategy.
Clients can expect ongoing support from our advisory team. This includes regular reviews of your investment portfolio, timely adjustments to your investment strategy in response to market changes or personal circumstances, and accessible customer service for any queries or concerns.
If you have a complaint or concern, we encourage you to contact our customer service team immediately. We are committed to resolving any issues promptly. Our team is trained to handle a range of queries. We value client feedback and use it to continually improve our services.